RaisenexPrivacy Policy
Last updated: October 31, 2026
This policy explains what information Raisenex (Baneshwor, Kathmandu, Nepal) collects when you use raisenex.com or buy from us.
What we collect
- Payment screenshots: you send these to us on WhatsApp. A screenshot can show your name and phone number.
- Email address: if you give it for your order or contact us by email.
- WhatsApp messages: your number and what you send us about your order.
- Order details: the product you buy. For social media services, this includes the link and any custom comments you enter.
- Technical information: your IP address is used to detect your country so we can show the right price and payment options. We also use a session cookie to remember your country during your visit.
How we use it
- To check your payment and deliver your order.
- To give you support, replacements and refunds.
- To show prices and payment options for your country.
- To prevent fraud and misuse.
Who we share it with
We do not sell your information. Some outside services are involved in running this site and your order:
- WhatsApp, for order messages.
- ip-api.com, which receives your IP address to detect your country.
- Google Fonts and cdnjs, which load fonts and icons and can see your IP address.
- Our web hosting provider, which stores the site and its data.
We may also share information if the law requires it.
How long we keep it
We keep your information for as long as we need it for your order, support and our records.
Your choices
You can ask us what information we hold about you, and ask us to correct or delete it. We may keep what we need for payment records or to prevent fraud.
Changes
We can update this policy by posting a new version on this page.
Contact us
- Location: Baneshwor, Kathmandu, Nepal
- Phone and WhatsApp: +977 9764871221
- Email: help@raisenex.com
नेपालीमा
हामी तपाईंको payment screenshot (जसमा नाम र फोन नम्बर हुन सक्छ), email address र order details order पूरा गर्न र support दिन प्रयोग गर्छौं। तपाईंको जानकारी हामी बेच्दैनौं।